chris mathews

Review of Southborough Medical Group

This place used to be a good facility. Now it is a...

This place used to be a good facility. Now it is a mediocre place that can never seem to get anything right, I scheduled my appointment three weeks ago and was told my doctor couldn t see me until the middle of September but that the nurse practitioner could see me the following week. I said no thank you as the last time I saw that nurse practitioner I ended up in the hospital due to a poor diagnosis and not properly listening to my symptoms. (What I described as pneumonia she persisted that it was post nasal drip and then when I requested a chest x-ray she said I didn t need one. A week later I ended up in the hospital for several days.) anyway, they said ok we will schedule you in with your doctor on the 19th of September. I get a notice in the mail a few days ago saying I missed my appointment on the 4th of September. I called them to speak about this and they said it was my mistake and that they can t see me until October now. I told the receptionist that they must have had a mix up and had the wrong date in their calendar. She says that s impossible and that I have to wait another month.... when I tell her that I need to see him her response was aww well, things happen. We can see you in October.... seriously?! Get bent Southboro medical. I ve been a patient there for the last 27 years of my life... not anymore. Bunch of uncompassionate and inconsiderate jerks.