This is a nightmare of a company to work with. We ...

This is a nightmare of a company to work with. We lived in and rented a condo across the street for a year and a half, never once met the HOA agent David Barr. He did everything over email communication, including viewing the apartment, giving us the keys to move in, etc. That should have been a red flag immediately.

On our move out, we had to do all of the apartment showings to prospective tenants, again he never once came to do his job. There were knocks on the door on Sunday mornings with unscheduled visits, and an almost harrasment level questioning from the new tenants (they had our email and phone number and asked us questions David never answered for them).

We left after move out day never having done a walk through with the David, much to the new tenants dismay. He left zero crossover time for the new tenants go have the apartment professionally cleaned. We of course did the best we could to clean as we move, but we are not professional cleaners. It was also never professionally cleaned upon our move in.

By EOD the new tenants were ringing our door bell and panicking about the lack of communication from David. We also had to hand deliver them the keys. Nightmare.

After our move out, we start getting contacted by a man Mario Flores. They tried to nickel and dime us for everything in the apartment to steal our security deposit, worst of all claiming we filled the garbage area, which was a mess from another tenant having gotten their rugs replaced the same day.

They never mailed us our deposit, and we took them to small claims court over our deposit, which is $3700. They never showed, of course. We won the case, and are owed our entire deposit, but of course the company is still radio silent even with a follow up email from us.

We will be taking further legal actions to retrieve our money and time wasted dealing with the incompetentency of this company.