A

Alfred Fuchs

3 years ago

The transfer from and to the airport in Dubai with...

The transfer from and to the airport in Dubai with an air-conditioned minibus in about two hours went very well.

Very nice hotel complex in the Arabic style. Large garden with a huge pool, plenty of loungers and parasols, as well as a pool bar, showers, toilets, changing rooms and two towel stations.
Next to the pool there is an Italian restaurant with a bar and a kiosk for delicious ice cream.

Large, well-tended, kilometer-long sandy beach with wonderful access to the warm Indian Ocean. In October we had 30 degrees water and 35 degrees air temperature. On the beach there is also a shower, changing room, toilet, a terry toweling station and a large bar as well as a water sports and diving station. Always enough pool chairs and umbrellas that belong to the hotel and are included. Service with the couches is offered.

In the main building there is an office at the entrance of the concierge and you think that is the reception, but there is no reception in the arrival hall. That is the bizarre, hidden by winding paths in the back area, not easy to find on arrival is the reception.

In the main building there is a large buffet restaurant for breakfast, lunch and dinner as well as a large lobby with a bar and plenty of seating. Everything is fully air-conditioned. Also a Thai restaurant.
The food in all restaurants is very good and adapted to local conditions. The selection at breakfast is good, but unfortunately there were always the same sausage and cheese, little fruit and no dates. All Inclusive Plus is an advantage because of the extremely expensive drinks. Oct. 2019 a can of beer 10, - half a liter of water 5, - etc.
The entire staff in the bars, restaurants, at the pool and on the beach is extremely friendly and courteous.

In the outbuildings, quiet, large rooms with a large bathroom, good air conditioning, safe, minibar and balcony. The rooms are very clean and everywhere in the area the whole area is constantly being cleaned and maintained.

Various trips to Fujairah, Oman, Dubai and Abu Dhabi, etc. are offered.

The only not nice experience:
After we found the reception, we were not greeted, just asked for our passports. We arrived in the morning after a night flight. We were only informed that the rooms would be ready from 1 p.m. and that we could not have breakfast but lunch. We did not have the option of having breakfast for a fee or, as in other hotels, a refreshment or a welcome drink after the long and exhausting journey. We were only offered to change in the spa for the time being if we want to go swimming and to keep the suitcases. That's it We have never experienced anything like this as a welcome.
That should definitely be improved!

The nice stay, the beautiful grounds and all the nice and always friendly staff in the service area made us quickly forget this experience when we checked in and we definitely recommend the hotel to others.

Comments:

No comments