HORRIBLE! This team had received blood work for my...

HORRIBLE! This team had received blood work for my daughter from my Pediatrician. They had my insurance information, my address and my telephone number, and never contacted me or filed with my insurance. They claim that they sent 4 statements that I never received, and they sent me to collections. I had to call and prompt them to file with my insurance company. The kicker is that they HAD all of the information, I didn't even have to get out my insurance ID card. They just didn't bother to attach it from the lab paperwork onto the file. I have specified that this team is NEVER used again.