In every area, the experience was outstanding. Th...

In every area, the experience was outstanding. The salesman was professional and personable. This is our third vehicle from Lithia Toyota. We explained what we wanted in vehicle make and features and Andrew delivered. As we found with our first and second vehicle, not the typical auto dealership. Andrew made the experience a pleasant visit. He was very knowledgeable explaining the vehicle features and benefits. The visit was expedited and streamlined. It was a very comfortable visit. We were asked even before leaving with our new vehicle, if we were 100% satisfied and if not, we would begin again with whichever vehicle we desired. They assured us that if they did not have that perfect vehicle, they would arrange to have it on the lot within a few days. We truly appreciated that when we spoke, they listened. They heard what we were saying, instead of telling us what we needed. We highly recommend Lithia Toyota of Abilene. With our third visit mirroring the first and second visits with Lithia Toyota, we envision no problems leasing a 4th vehicle when this lease term has matured in three years.

Thank you Andrew, you are amazing and thank you Lithia Toyota for demonstrating Customer Service Excellence!