M

"Yes, yes.

"Yes, yes.
The response is correct. It did take me all this time to finally prepare the insurance documents and truth is this is no longer about that. It is about making sure people looking for a "proper" moving company look elsewhere.
From the beginning this was doomed.
I paid for a pack and move and what I got was a late, pack intercommunicating rude broken item move.

Day 1, movers got to the house unaware they were going to pack my belongings. Their response, "they should have sent packers 1st" which I found out was wrong information.
Then they only brought a mid-size truck and needed to send a 2nd group the next day because this 1st group was done by 7pm. I spent all day calling asking for them to please send out another truck and more help only to be met with an attitude and rude comments aimed at my wife from Ginger...I left messages for owner Linda Dubberly and never, not once did I get a call back. A lot of back and forth with their office manager and nothing.
2nd shift got there the 2nd day and had no idea how much they needed to do. I need to be out of the house by 1pm, didn't leave till 7pm.
I was given a delivery date and that was wrong/late Hence the $300 taken off the total bill.
Now for the good stuff...
They finally arrive and not only did they show up at 8pm to "unload a load" but had many damaged items.
I had boxes that smelled like Urine (Yes URINE).
Soaked water boxes.
1- 46 inch LCD TV slashed like with a razor.
My daughter's twin bed broken in like 7 areas.
Soaked mattresses.
Wife's missing China set (still missing)
Younger daughter's dresser had missing legs.
My oldest daughter's TV dresser looked like it took a hammer.
Book stands were off balanced; nothing was the way it was packed.

And the topper? This was only the 1st load.

So not only did they pack my belongings in 2 loads but didn't bother to tag it all together.
5 days later, load 2 arrives and same situation.
Damaged boxes, furniture bike, grill etc etc.
they even tried to give me a box and items that were clearly marked for another load/family.

People when I say look elsewhere for moving services, I mean LOOK ELSEWHERE."

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