I have found this company to be truly awful. Every...

I have found this company to be truly awful. Every opportunity is taken to hit you with arbitrary fees and fines. Of course they will state they are within their rights to do so, but there is no reasoning with them. Each member of staff that I have spoken with are abrupt, lack any ability to keep in mind that they are talking to a customer and can barely string together intelligible sentences.

It would seem the business is fashioned around the estate agent letting model, whereby any opportunity to take money for old rope is exploited to the maximum. I have regretted opting to use this company from the first moment I dealt with them directly, to the point I even tried to cancel my policy. Of course, to do so proved exorbitant with an array of charges and fees which left me bewildered. Only three more payments and I will be free of them at least. Good riddance.