one word: Bedbugs!

one word: Bedbugs!
So I'm not usually someone who has too high expectations for a hostel (it's cheap for a reason) but this hostel is full with bedbugs. Already last year (Oct. 2016) we suffered from the bugs but we were not sure what it was. This year (Oct 2017) there was no mistaking: the hostel is full of bedbugs. I got bites all over me (at least 50 bites in one night). I saw two bugs during the night as well.

This was reported to the hostel staff in the morning. First they changed the sheets and told us that they had checked but not found anything. We went back to the room and saw one of the bugs immediately. We got the staff to look at them and they finally agreed to give us another room for the next (and luckily final) night and they offered to wash all our clothes for us. First we were happy with how they acted BUT then we found out this was not just a one time occurrence. They told us that this almost never happens (3 times in 2 years) but when we went to check Tripadvisor we saw that several people had left comments about the bedbug infestation in the last few months. This is not just one rare case and not just one room.

So before they clean the entire hostel (professionals should heat up the entire building) and get rid of all the mattrasses (which are old anyways) I would only tell my enemies to spend a night at the Chillout Hostel in Zagreb. Do yourself a favour and look for another Hostel or rent an AirBnB.