Unreliable! Requested for emergency boiler repair ...

Unreliable! Requested for emergency boiler repair service was promised the visit before 17:00 and then less than an hour before the deadline called an cancelled, leaving us a very awkward situation as we could not find anyone else to attend. Very frustrating! (My initials are GG and the location of the booking is CO2...I am sure you can find it on your system)