Went to Ettamogha pub today for Nana's birthday.Go...

Went to Ettamogha pub today for Nana's birthday.Got there early..Ordered, waited an hour.Went to counter and checked that orderer habn't been lost.They said its coming.Waited another half an hour.Enquired again and they said Oh Sorry. We lost the order.They offered free coffee.Woopy doo!
Food in the past has been below average.Wont be going back.A lot of 4-5 star ratings?
A little suspect.Read between the lines?