Im glad to have had the opportunity to work here.

Im glad to have had the opportunity to work here.
I'm sad I had to leave but it wasn't because of management or the employees honestly.
I was not happy with how the accounts are managed. I'm not the only employee that felt that way. It just seems like certain employees are given the easy accounts that are easy to get leads on. I think it would have been better to maybe change it up each week and give every agent a shot to get leads on the easier accounts. But it seemed like I'd get an account and get leads and then never get the account again. But then you get written up for not getting leads.
I definitely think making sure the account managing between teams could be different. The pay is low as it is. So when your leads are your bonus and you're only given hard accounts with no leads, especially insurance ones that we all know are very very hard to get leads on especially this time of year, it gets frustrating. It's one thing when certain agents are assigned to the account, but if the account isn't agent specific, you guys probably wouldn't have such a high turnaround rate if this changed. I was talking to a few people who felt the same way. But because they can't afford to leave they deal with it. But other than that this place is cool. Management is very understanding and cool. Employees are pretty nice to one another.
Had the pay not been so low and the bonuses so hard to get I wouldn't have left. But I have kids to feed. Hard to do on 11 an hour. But I appreciate the opportunity to have worked here. I definitely learned a lot and Tab is a great trainer!