On November 22, I received an email confirming the...

On November 22, I received an email confirming the cancellation of my order, the item not being in stock, and the refund within 10 days .... However, no refund has been made despite my phone reminders and my emails from January 3 and 8 .... Always the same answer, my request was transferred to the appropriate service! It is time for this adequate service to react!