Polly Grant

Review of Holy Cross Medical Center

Going to Holy Cross Hospital ER was a nightmare an...

Going to Holy Cross Hospital ER was a nightmare and the worst decision possible. The employees were very incompetent and not compassionate. Their only goal was to push us out the door and not treat the pain or the problem. My husband's primary doctor advised him to call an ambulance due to extreme pain. He was taken to the ER at Holy Cross. After they collected his insurance information, he was left laying on a bed in the hallway for hours and hours. Finally, a doctor came, talked to him for a minute or two (no exam) and asked if he wanted pills or an injection. After a couple of hours, a nurse gave him some pills, had him sign discharge papers and brought a wheelchair. He was in extreme pain and could not sit in the chair. Nurses told him time and time again, "you can't stay here, we need your bed." Although he tried numerous times over the next several hours to get in the wheel chair, the pain was too extreme. Finally, they gave him an injection. After another hour or so, he could tolerate sitting in a wheel chair, and we left very early in the morning after spending so many painful hours there. Never go there again.