C

It took 5 min for someone to acknowledge me in the...

It took 5 min for someone to acknowledge me in the dealership. The car buying process went smoothly though they pushed us into a vehicle we couldn't really afford, then bent over backwards to get us a loan that would make it so we could afford it. While this is great, they had a hard time convincing a bank to take the loan so it took 3 weeks for the loan to go through and the car to become ours. Also the car was at a different dealership location and though they told us they would have it for us the next day no one called us to tell us they didn't have a driver and the car would arrive on Monday. Then there were scratches on the car and it was like pulling teeth to get something figured out so they would fix those. They did get that done, and then we were waiting on the loan, this took 3 weeks to go through and getting updates was like pulling teeth. It was like after we signed the paperwork we weren't important anymore even though the process was not complete. Our sales person was Dustin.

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