Nicole CW

Review of BCIT

Classes and teachers are top notch but the adminis...

Classes and teachers are top notch but the administration hasn't got a clue. To be a receivables rep you should have some logic and the ablility to do simple math. The woman we dealt with clearly had neither, was rude and not very responsive. The admin team enrolled my husband for the year he's already taken and achieved a high standing in, while he was at work (he's an apprenticeship program student) and then penalized us for their mistake! Took grocery money off our family table and then said 'well if you knew it was a mistake....' no professionalism here, no taking responsibility for the mistakes they made...
I'm disappointed they would choose this route and do this to a family that is already facing the hardship of student loans and EI.