A

Adriana G

4 years ago

This is probably my fourth time as a member here, ...

This is probably my fourth time as a member here, as the club has gone through several bankruptcies/closures. I surely hope this time it's going to last, this is why I'm not giving it one star. Last night, as I got in around 7:30PM (the club closes at 9PM), there was a guy cleaning the carpet on the second floor, with what looked like a Kroger-rented carpet cleaner, while about four people where on the floor, exercising. Needless to say, the carpet did not look wet where I was and I slipped as I was trying to do my regular exercise on the BOSU ball. No carpet cleaning should be going on while guests are using the space, in my opinion, it's just common sense and professional courtesy. Plus, with wet carpet can come injuries, and no one needs a lawsuit. I was told when I joined, two weeks ago, that the carpet would be replaced this year (it is the original one and in a very sorry state). I am now wondering if that was only a sales pitch. Same with the pool divider that's missing in the indoor pool and the fountain at the entrance, which is not working. To get money out of this beautiful (but in need of repairs) place management will need to invest a little in things that are very visible and cater a bit to its customers by at least ensuring they have a good-looking place where to exercise and keeping the dirty laundry washing for before or after hours, customers do not need to witness that.

Comments:

No comments