Laura Theriault

Review of The Artona Group Inc.

I recently had my university grad photos with Arto...

I recently had my university grad photos with Artona. I have had nothing but problems since the beginning. Finding where to go on campus took an hour and I ended up being late for my appointment and they refused to see me. There was no information sent to me on where to go for the photos. After talking to the photographers that refused to take my photos, because they had 'packed up' which Im sure was not true because there was nothing to pack up. I had my photos taken the next morning. She didn't show me what they looked like when I had them. When they became available online, the photos were awful, only 3 out of 16 looked decent. On top of that the 3 that I did want to order didn't have a background. I was just a floating white head. I called their head office to find out why and he told me he would fix it and get back to me in 10 minutes. He never got back to me. I am so upset that I paid for these photos to document my graduation and they look horrible.