B. Holmes Review of Morrie's Automotive Group
Happy Thanksgiving to my family an I from Morries!...
Happy Thanksgiving to my family an I from Morries!!!!
Purchased at Morries Golden Valley Cadillac
Serviced at Morries Inver Grove Mazda
They have my money and the vehicle and I have nothing. I called today to tell Inver Grove I am going to schedule a tow truck to pick up the vehicle.
Happy Thanksgiving and Merry Christmas to me and my family.
Bad Business Beware
I bought a car, the check engine light came on the next morning. Called the dealer and informed him that the light came on and asked what could be done. I also informed him that I had over paid because I looked at the wrong paperwork when I was at the bank, because I wasn't show my remaining balance after leaving a $2000 down payment.
Jim Malisow talked me out of buying beyond happy because it wasn't worth it, they got rid of the oil changes and he could just give me a free car wash if I bought the car in to him.
I couldn't open the trunk to check the oil level and Jim told me to take it somewhere near home to see if someone could show me how to open it. So I took to Morries Inver Grove for an oil change. When I got their I told the guy that checked me in I just purchased the vehicle and the light came on the next day and it hasn't been serviced for awhile. Never found out why the check engine light was on was sent home. The car started smoking before I got home then later the coolant light came on.
A month later I find out it was leaking coolant into the oil. How did they miss the coolant leak during their multi point inspection. So my engine died out completely after stalling and smoking and multiple calls trying to find someone to tell me what was wrong with it. In an email below you can see how Jim says he Hope's my mechanic could fix the issue but never told me to bring it in to have them diagnose it. Justin knew my mechanic thought it was the radio an that I couldn'tget him to check the whole car.
Now they want to sell me a new car.
I feel like they reset the light because he kept saying how no lights were on. Then when my security alarm went crazy the key guy told me how to shut it off and the light reset for a day. When the battery guy replaced my battery the light reset again for about a day. Also the guy that replaced my battery also fixed the hood release so it would open. I got better customer service from the battery place spending less than $200 than I did at this Morries where I spent over $3800.
This is my 5th car "As Is" from a Morries and the first to completely break down. I have gotten a car from them faithfully I got one last year for less than $3000 had it for a year and it didn't break down where I couldn't drive it.
5th time customer and all I was offered was help in salvaging a car I only had for 28 days minus the first break down. They never even offered to do a diagnosis, not for free but a diagnosis I would have paid for it even though they owed me $80.15
I have no car and they got all the money from my insurance when my previous car totaled out. They want to finance me for another car but can't because of my credit. That's why I bought "As Is" and because the cars usually ran decently and serviced by Morries.
I should have waited and financed with Enterprise while I could have before all the inquiries hit my credit. I will once I build it up again like I did before.
This was not a Buy Happy experience.
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