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Jaclyn Redar Review of The Park Vista a Doubletree by...
Found a bed bug in the room (Room #301) the first ...
Found a bed bug in the room (Room #301) the first night. Brought it down to the manager to request a refund for the night and to cancel our reservation. She stated their policy is they need to send housekeeping in to "see if there are bed bugs" since mine was not proof enough. Wouldn't agree to refund my money or ensure we would not be charged for the remainder of our reservation. We left regardless and are just hoping Priceline will help with a refund. Beware.
Update: Priceline refunded our entire stay and we found a nicer (more expensive ) hotel in Pigeon Forge. We are very thankful for the Priceline customer service rep.

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