iambent1

Review of Edwardsville Cyclery and Sport...

I have been been buying bikes and parts from The C...

I have been been buying bikes and parts from The Cyclery for at least 30 years. I remember Steve's first shop on Main St. and buying bikes and parts from him. It sure is not the shop it used to be. After my experience with store employee Betsy today, I am done with The Cyclery. Their prices are high and as other reviewers have noted certain employees are rude, especially Betsy. This is not true of all their employees but all it takes is one bad apple to spoil the whole bunch and that is enough to prevent me from going back to the store. It is sad that is has come to this, losing a 30 year customer that has spent thousands at the The Cyclery, but never again will I step foot in this shop when such a rude uncaring employee works there. I bought just short of $100 in parts today and and do not get so much as a thank you, but do get a condescending look and plenty of attitude.

At least another bike shop opened down the street and The Cyclery finally has some competition. They had been the only shop in the area for years. I will be trying out the new store and not stepping foot in The Cyclery as long as Betsy and her attitude are working there. The couple of times I have been to the new shop everyone was very nice, I hope they keep it up and they will have me as a long time customer.