Gillian Edwards

Review of Holiday Inn Bristol Airport

Everything was fine..until someone came into our r...

Everything was fine..until someone came into our room when my husband and I were asleep !!!!...when we shouted out who's there, he asked if our room was ok and warm enough !!, then disappeared with no apology. He had not knocked the door prior to entering, how he was able to come in is a mystery as our door was supposedly locked.
I tried to contact reception but phone was faulty.
I had to get dressed and walk to reception to report this.
They said it may have been one of the shuttle drivers/handyman delivering a heater !..we had not requested a heater.

We could not get back to sleep following this . It was very upsetting to be disturbed in this manner as we needed to get up at 3am for the shuttle to the airport.
Holiday Inn Bristol Airport need to check their security policy !