Excellent experience! Tommy was fantastic! Went ov...

Excellent experience! Tommy was fantastic! Went over and beyond to help us. I'll share a few things that helped us.
1. Price is what it is. Love this! No haggling at all.
2. They gave more for our trade-in than KBB showed which was fantastic. About $1000 more.
3. Try to come another day than Saturday. It was really really busy. We had an appt which helped but still took a while.
To rave on Tommy a little more. We found the SUV we really liked but it had a very obvious scratch on the back. We then went to look at the other ones they had but none were what we wanted. He asked his mgr and took the SUV we first liked to another dept where they sanded and did something else to it where the scratch basically disappeared! We were so happy and ended up buying that one. If it wasn't for that we probably wouldn't have purchased an SUV or not one we would have been completely happy with. So thank you Tommy for your excellent customer service skills!!