John C

Review of Holiday Inn Centennial Airport

Quiet, Clean, Plenty of Parking, Free WiFi. Very ...

Quiet, Clean, Plenty of Parking, Free WiFi. Very comfortable new beds and pillows. Best of all beds I've slept on in any hotel in my travels....

I encountered several disappointments from my most recent stay however in December 2018. Maids didn't clean or change my room until 5pm one afternoon. Hotel manager told me they got very behind..... Understaffed. Maids didn't replace my bathroom cups. Much worse was they also ignored an issue with the toilet that I expected them to take care of. Hotel manager brought me a plunger to use myself at midnight. He said they didn't have maintenance crew that worked any weekends - so it was a DIY job . The hotel obviously has some issues I'm not sure if I'll stay there again next time I visit Colorado.