They never answer when you need them, then call yo...

They never answer when you need them, then call you two hours later when you're busy. For three days I tried to talk to easy.it to help me with the motorcycle poll and I couldn't. After doing it myself they called me (3 hours later).
In addition to this problem, it often happens that you see the price on their website, the conditions, but they do not offer you everything, on the website of the insurance companies you can change certain things, add services that cannot be done through Facile.it.
My advice is to look at the prices there and then go directly to the website of the one you liked the most and do directly from there.