My boyfriend is a PSU alum, so he couldn't wait to...

My boyfriend is a PSU alum, so he couldn't wait to stay here, and I'm sorry to say we were nothing but disappointed from the minute we pulled up.
The valet was so incredibly disorganized, they were legit just standing there, taking no action to actually valet the cars. To get your car to go to dinner or check out, there was no call ahead option; just go downstairs and have to wait 15-20 minutes. So incredibly inconvenient! Then, the guy didn't even hold the door open!
For the room: the heater made loud, whistling noises all night long which wasn't very conducive for a good night's sleep.
A fire alarm went off early in the morning, and there was no mention of any apology from anyone in the staff.
I will NOT be staying here again.