Caden Chandler

Review of United heritage

My experience with United First Heritage was extre...

My experience with United First Heritage was extremely disappointing. I was supposed to receive a call from them about an individual that hit my wife and they never called so I called them. When I called them I was put on hold for a solid 20 min and the automated voice said it'll take two minutes. Not to mention she said that every 20 secs. Once I was able to talk to a customer service agent she answered the phone half asleep and wasn't helpful at all. She took my info and then transferred me to another lady who transferred me to a voicemail. Now I'm calling once again and I've been on the line for 16 min. This is embarrassing for those that have this company ensure anything.