The Administrator at this facility was advised on ...

The Administrator at this facility was advised on multiple times that our mother needed assistance in the form of a sitter to keep her from falling. I finally had to have my attorney send a letter to Deerfield and demand that we be able to keep Mom safe with a full-time sitter (which we paid for). The Management and employees at this facility do not treat the patients or their families with the respect that they deserve.

I have asked the state of Iowa to investigate this facility for the abuses that they have committed. If anyone reading this review cares anything about their loved ones, please do not allow them to stay in Assisted Living and/or "RCF" (Residential Care Facility)! The art work and facility are beautiful, however the care and concern for their residents is horrendous! Do yourself and your loved ones a favor and find a better facility before handing over $5,000 to $8,000 per month for inadequate and unsafe care. We visited Mom frequently and would press her call button for assistance, and wait, and wait, and wait.... We could be waiting up to 40 minutes! They never answered a call button in a timely fashion, ever. Mom fell multiple times in this facilities "care".

We witnessed aids bring in meal trays for our frail mother with food she would be unable to eat because she was too weak to cut up the food on the tray. The cost to my Mom ended up being over $30,000/month to stay in RCF after we personally had to hire a sitter to keep her safe. But the ultimate cost was her life. Mom was not treated well in her final month in this "Life Space Community". If I had it to do it over again, I would have taken Mom home with me and hired someone to take care of her 24 hours a day while I worked. Because I travel for a living, this was not a feasible alternative for Mom. I will regret our family's decision to place her in Deerfield for the rest of my life.

If you love your parents or loved ones, DO NOT LET THEM LIVE AT DEERFIELD!