Sebastian Sanchez

Review of Brooks Brothers

I bought two suits in 2016 at a price of approxima...

I bought two suits in 2016 at a price of approximately $1,600. Tailor adjusted the buttons of both jackets and on the first try on of each of the suits the buttons fell off. I brought this to the attention of the floor manager Mr. Christopher Becker on a call on Friday, January 26, 2018 at 6:15 p.m. and he told me he was put off that I brought this complaint to his attention and that there was nothing he could do for me because the employees who served me at the store had been let go already. He then proceeded to hang up once I told him that I was going to report his disrepesctful treatment and his lack of adequately handling this issue.