Michael van Loenen

Review of Hanmer Springs Retreat

First thing I noticed was the toenail on the floor...

First thing I noticed was the toenail on the floor of my room, then the hair on the balcony, hard to believe but I think someone got a haircut out there and did a bad job cleaning up. Then they turn the water off between 9am to 5pm for maintenance. This of course went over time till 7:50pm. Even then, only the cold water came back on. No water means no shower, drinking water or toilet. They happily offered for me to use the toilet next door! If I was by myself I could handle it, but I have my 4 year old.

This is easily the worst hotel experience I ve had. Don t stay here, even with water it s an old hotel in need of a makeover and dirty. There s other options out there so avoid this.