Dennis Ross

Review of SpotHero

SpotHero is one of the top five apps I have on my ...

SpotHero is one of the top five apps I have on my smartphone. In fact, it seems to be the one app for which smartphones were invented. It has made driving into Chicago a more pleasurable experience, since we no longer drive round looking for a parking garage and hope we can find one that has available spaces. The parking fees are great, the knowledge that we have a reserved spot even better, but what is remarkable about the app is the wealth of information about the garage itself when reserved: directions, entrance instructions, and a picture to help you locate it. And if this wasn't enough, the customer service is outstanding. When I had a problem with a parking garage's bar code reader, I informed SpotHero and THEY took ownership of the problem, even though it wasn't their fault. SpotHero is truly a remarkable service and a great company, the app has never failed, and I can't recommend it highly enough.