On December 8th, 6 of us attended the MET HD Live ...

On December 8th, 6 of us attended the MET HD Live opera broadcast. The showing was a mess. The video was NOT HD. The image was offset by about 10% with visible magenta and cyan in a halo around every object. When we politely pointed out the problem to one of the staff, they said someone would look into it...they did not. I know other patrons made the staff aware of the problem, but they did nothing. It looked like a projection set for 3D but not adjusted for HD, who knows. We pay PREMIUM prices to watch MET HD Live and ignoring the problem shows no concern for the patrons. We 6 friends will be taking our business elsewhere. Also, there is no email to contact them to express your concerns and no one answered the phone when I attempted to call during business hours. DO NOT go to this theater! Give your money to a place that actually wants to serve the public.