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Leah Narro

3 years ago

Broker promised and didn't deliver. My mom was se...

Broker promised and didn't deliver. My mom was selling her home and the realtor (a realtor in Champions Group) was handling the sell. The initial 'buyers' kept delaying and information was passed to the buyers without permission. The buyers defaulted on the contract but refused to release the earnest money (as required by the contract, in defense of Champions Group they did not know the buyers would be unethical). I spoke with Ignatio at Champions and he reassured me that he would speak to both realtors (they are both part of the group) and that he would send the Demand Letter to the defaulting buyers. He was very reassuring. He basically left a message for the buying realtor and then said he wouldn't send the demand letter. I still can't figure out why he told me he would send the letter when he seemed to really have no intention of it. My mom hired an attorney to handle the process. My issue is if you aren't going to follow through with something don't tell me you will.

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