I could give a zero star if that was possible.

I could give a zero star if that was possible.
I have always brought my Sonata to this dealership until I bought a new car from them. When my husband and I bought this brand new Plug- In IONIC car in May 2018, the manager said to us that our first oil change will be free because the car is new etc. Now that my car reached 5000 miles, I brought the car in for the oil change. I am very disapointed that the manager does not only keep his words but the way he spoke to the service guy who went to him to double check whether he promised a FREE OIL CHANGE or not, is horrible. Man, if you don't remember promising anything to anyone, there is a nicer way to deal with that. I actually feel sorry for the service guy because he was very nice. Fine, you do not remember promising a free oil change and I could have stayed and paid for the freaking oil change but I would not give a penny to a place that does not value its customers! I'd rather even pay more elsewhere to get my oil change done! I will never recommend this place. EVER!