Emily Rivera

Review of Spokane County Regional Animal...

Wish I could give this place Zero stars! The peopl...

Wish I could give this place Zero stars! The people working at this location and their "policies" are completely disgusting. They have zero compassion/empathy for pet owners who lost their beloved family members. My friend's beautiful 5 month old kitty got loose and was found 4 blocks away from her house by someone who turned him into SCRAPS. My friend called the facility the day he was turned in before he was found and placed there. They knew someone was looking for him, yet when she called again the very next day when they opened, she was told he had been adopted out.... mere HOURS after he had been placed there. Not only is this the complete wrong thing to do, the workers there acted like they did nothing incorrect! At the urging of my friend, they called the family who adopted the kitty DAYS LATER only leaving a brief message. They would not disclose the contents of their message and told my friend they were not even obligated to call the new family and were just "doing her a favor." Doing her a favor by giving her cat away hours after he was turned in?! He was clearly not a feral stray. This attitude is completely vile and its apparent they are simply looking for a quick buck with zero regard to pet owners feelings. To many people, pets are not just pets, they are family members. We have an army who are spreading this story everywhere we can to get this story out and create action against SCRAPS.