Who knew so much stupidity could be in 1 company a...

Who knew so much stupidity could be in 1 company and it is some how still open?

I am so sorry for anyone that is still having to put up with such lack of communication inside & outside of this place!!!

You are able to fill out paperwork online to get all your loans consolidated for free, and the paperwork isn't hard at all. I did not pay some other company to do it for me, there are links in the government websites, so it is also free!

UHEA CONSTANTLY, EVERY TIME I TALKED TO THEM MAKE THINGS WORSE BECAUSE LACK OF FOLLOW THROUGH! At 1 point they were doing auto draft from my personal account & taking half my paycheck. This happened for 3 pay periods, a month & a half. I spoke with someone there EVERY week asking why they were not sending doc's to my employer to stop the garnishment that NEVER SHOULD HAVE HAPPENED, every time they told me they sent it & would send it again. My employer told me every day that they didn't get it, I literally went into their office every day.

The only way that I was finally able to get the paperwork to my employer was by getting so PISSED OFF I didn't call I drove up there & told them I wanted to talk to my account manager. They were not able to tell me who that was but would have someone come down to talk to me. I was sent to a little tiny room, waited for 10-15 min for a phone to ring not a person to come down, but I can understand why, it has to be scary screwing people over so badly!

I demanded the doc's in a sealed envelope so I could play mail man, as my HR said to do, after half hour & 3 calls from 3 people who didn't know what they could & couldn't do, I explained that the records I was requesting were mine and I have the right to get them & share my info with anyone I wanted and that I wouldn't be going to this extreme if they were not double dipping & AGAINST THE LAW! And that they were able to get info for the garnishment doc's to my work while I was waiting for them to finish setting up the auto draft so they have the right address and 1 of the letters stopping the garnishment that supposedly were sent out every week for a month & a half would have been delivered if any were actually sent out.

Then I had to fight them to remove the negative marks on my credit expecially because they were double dipping. They had 9 open accounts on 1 reporting agency with negative marks & 1 with 18 (reporting every account twice with negative impacts), and the other did not have any.

I also had to fight with them to give my loans to the consolidation company. It took some work but VERY WORTH EVERY MOMENT! My credit score went up almost 50 points as soon as their accounts were closed, & the amount I owed went down by $1000. some how.