I paid for a panoramic photo from my sons school. ...

I paid for a panoramic photo from my sons school. I paid at my sons school and I received a call after school was out that I had to drive to Apple Valley and Pick it up or pay $5 more for them to mail it to me. Since I ordered through the school it should have been delivered to the school. The office staff was still at the school and they could have had parents pick up from there, It would have saved 45 min of drive time! When I went and picked it up the quality was very poor. I am very unsatisfied.