I joined Your World Recruitment in Feb 2013. I had...

I joined Your World Recruitment in Feb 2013. I had no problem with my previous consultant with regards to communication and shift allocation. I have referred a lot of nurses friends to your world. I took a break and joined again last year. I was introduced to a new consultant and I'm sorry to say that this person i was assigned to as my consultant lack communication skills. No manners and courtesy in responding to calls and replying to my emails. I paid last year and this year for both BLS and Manual Handling course at your world. Up till now I have not heard from this consultant and his compliant officer.