Dalibor Petrovic

Review of Le Meridien, Gatwick Airport

From how Accor Hotels presents the Sofitel brand, ...

From how Accor Hotels presents the Sofitel brand, I was expecting to experience a luxurious hotel with great service during my first stay at a Sofitel. However, the Sofitel Gatwick can only be described as functional, but is far from being the luxurious hotel it should be.
The room was nice and spacious, but the design wasn't special in any way and I would describe it as old-fashioned.
The worst part was my experience during breakfast. The buffet was average at most and didn't offer anything I wouldn't get at a far cheaper hotel, too. Also, I was never asked if I wanted to have coffe and my attempts to get the attention of the wait staff were in vain, since I was completely ignored by them. I should add, that the restaurant was fairly empty with only 10-12 guests being present at that time.