Went in for "The Works" oil change and paid the sa...

Went in for "The Works" oil change and paid the same price as any other Quick Lane. I believe they change my oil, but it doesn't appear they did anything else. Tried to call them, but only the receptionist answered and was only able to pass me on to someone else who said I'd have to talk to the people I wasn't able to get through to in the Quick Lane.
Update: Few days later, received a call back. They confirmed the report was not properly completed according to the actual status of my vehicle and offered to top off my vehicle fluids. I accepted the offer and appreciate it.