Park Hyatt, you can t keep charging five star pric...

Park Hyatt, you can t keep charging five star prices and give one star service! Our family of four booked two adjoining rooms for spring break and when I got the bill I almost fell out of my chair. We usually stay at Highlands condos but we wanted to try a hotel for its convenience with on-site restaurant, bar and in room dining. With the pandemic the restaurant is at 50% capacity and they have no in room dining except for early breakfast and dinner. This ordinarily wouldn t be a big deal but they kept turning us away for lunch with what seemed to be less than half capacity. None of this information was given at booking. We ate at 8100 restaurant on site for dinner one time and had to send back two dishes for being freezing cold. Each time my family of four ate the breakfast buffet they charged us over $150. A handful of times we ordered drinks at the bar. Our grand total for four nights (2 rooms- One king regular room and joined with one double regular room) was $9850 which comes to 2460 per night!!!! Do not waste your money here. You can stay at a beautiful Highlands Condo that sleeps 10 right now for under $600 a night! Boy did I learn my lesson.