Although the people seem nice, I'm very disappoint...

Although the people seem nice, I'm very disappointed by the customer service at Artona. My friends and I had our photos taken a long time ago, and still don't have access to our group photos. The refund process has been delayed as well and I've had to call twice to confirm that they've cancelled the order.

On a side note, the Group could use some web development help for their website.