This hotel was super lovely! I had a bad experienc...

This hotel was super lovely! I had a bad experience on hotels tonight where I booked a room at another hotel that did not actually have a room. I contacted hotel max before booking a room. Charlotte answered and was super responsive. I called back after booking to be sure the room was ours. Charlotte greeted us and was extremely accommodating! We were given complimentary beer and a prosecco because the beer wasn t cold! They do a complimentary beer hour from 5pm to 6pm but we checked in close to 10. She comped our parking for the night and our car was able to stay 24 hours at the hotel even though our check out was the next morning! Would highly recommmend! I can t splurge on a hotel any time soon but would not hesitate to book with hotel max again! The room was a nice size the restaurant downstairs looked fantastic! Everything was clean, neat and orderly!