My stay at the Sheraton was perfectly fine. The ho...

My stay at the Sheraton was perfectly fine. The hotel is nice and the staff were all friendly. I was there for a conference and everything went smoothly.

However, a week after my stay I received an additional charge for parking that I had not used. Trying to contact the hotel's accounting department to discuss this has been very frustrating. The accounting department never answers their phone. I left a message and was never contacted. The voicemail greeting provides an email to contact with inquiries. I have sent an email to the given address and again never heard a response.