This write-up is a long time coming. But then agai...

This write-up is a long time coming. But then again, it takes a while to get to know a person, to recognize the attributes one has and to determine whether one will be dependable over the long run.

Owning a condominium can be the best of two worlds. You get to own a piece of property ... and you get to leave the day-to-day, month-to-month handling of affairs (as they pertain to the common areas) to someone else. The trick is to find a good HOA management company and even more key is making sure one s association s rep will be there for the HOA.

Allstate Management s Jessica Norman is just such an individual.

In the few months she has been our HOA s rep, she has proved herself more than capable of handling the myriad of concerns and issues that have cropped up to keep our almost 60-year-old building operating. She has not flinched once, is always communicative, and has the HOA s best interests at heart.

When Jessica took over our building, she did so when many demanding and time-consuming projects were in mid-stream, and she did so with ease and finesse which made the transition so smooth and easy. That in of itself proved to be fortuitous for our HOA (because we knew the demands our building would put on her time) and a godsend (because we knew the demands our building would put on her time).

This may seem like a small fact to some but it rates a # 1 spot on my list: Jessica stays in touch with the HOA (its Board and owners). She doesn t leave us hanging, waiting for answers. If a situation will take her a couple or few days to get answers, she lets us know so we are not left dangling. Communication, a can-do attitude, willingness to help, and a good, solid knowledge base of California s laws, etc. pertaining to condominiums make Jessica a great HOA management rep! We are so lucky to have her in our corner.