Mark H

Review of The Fairmont Chateau Lake Loui...

Literally, just returned and wanted to ensure I ad...

Literally, just returned and wanted to ensure I added a quick review. All I can say is WOW!!! some of the best service my wife and I have ever had. At checkin Van immediately mad us feel welcome with a warm smile, great attitude and excellent service. Small talk on our arrival led to my wife and I revealing that it ww were there to celebrate our 25th wedding anniversary. This one small discussion led to our entire week filled with staff members congratulating us and ensuring we were given some of the more exclusive seating in the hotel restaurants (window seats with a view of the lake). Upon returning from dinner on our first night we were greater with a bottle of champagne waiting for us. Amazing gesture that really speaks about the classiness of the staff and hotel. I would recommend this hotel to anyone who is visiting the area even if just one night. I would add we were on the shoulder season - the hotel was busy but not as hectic as I assume peak summer days are but my guess is that anytime you visit you will be treated like royalty. Thanks Van and Fairmont team you made our visit truly memorable!!!.