Sohaib Haider

Review of Gwinnett Place Honda

Great selection, helpful folks, not great after sa...

Great selection, helpful folks, not great after sale support and services, especially if you move out of state.

I leased a Honda Civic EX in 2018 and reluctantly signed up for oil-change program and auto-guard packages. I ended up moving out of state in 2019 because of a new job and never used my oil-change program and auto-guard package wasn't covered in the dealerships in my current state. And now my lease is about to end without ever benefitting from these packages for which paid a decent amount.

I have asked for refunds for these packages at least three times on calls to GP Honda team and twice on emails and never heard back anything, let alone getting a refund.