Amber McFarland is truly and amazing person that g...

Amber McFarland is truly and amazing person that goes above and beyond. I have a Dodge Ram 1500 that had 3 recalls. When I called my local dealership in another state I was informed all of my recalls has been completed the month prior at Heggs. Funny thing is I have never taken my vehicle to AZ. I fought with my dealership to get my truck in and the recalls fixed. They did finally take my vehicle in and fixed the recalls. My dealership did not bother to get the records updated so I took it upon myself to call and resolve this issue. Amber is who I was directed to when I called Heggs and let me tell you she is fantastic. She heard me out, did the research to figure out what had happened and resolved the issue. Turns out the wrong VIN was updated in their records. Amber attempted to keep me updated, but odd thing she was not able to call my phone number. When I spoke to her again after seeing several missed calls from her, we determined there was something strange going on. I could see the missed call, but the call never rang on her end or mine. She didn't stop there to make sure I was informed. She kept me updated via text which oddly enough worked. There are not many people that would go above and beyond like Amber did, and I appreciate everything she has done even though I am not a customer of Heggs. Thank you Amber, keep up the great work!