Seems like we agree with the horrible service depa...

Seems like we agree with the horrible service department reviewers. I'm just not sure if it's the low standards of Chrysler/Jeep/Dodge or if it is truly this service dept. We owned a Honda van for years & Honda service was always TOP NOTCH for us. We have the same complaints of the others who say these guys keep our car for days & weeks, only to be told by Mark they didn't really do anything. Managers don't care or do anything about it. The good news is we have a warranty, so it doesn't cost us anything. But I absolutely HATE Heggs service dept. I'm afraid all Chrysler/Jeep/Dodge service departments are like this though.