The mountain is beautiful. However the service of ...

The mountain is beautiful. However the service of this place is HORRIBLE!! We called in advanced about rental gear as we drove up from Florida. They told us over the phone they are doing rental gear but when we arrived they told us the opposite that they are NOT doing rental gear. We had to bundle up the best we could in our hoodies and jeans.

When you are out on the mountain it is impossible to find someone who works there because they are not in identifiable clothing. The line for the snowboards was over an hour long and they only had 2 people working behind the counter!

We saw a manager walk by and we asked if they could get some more help behind the counter, and he was extremely rude and walked away and ROLLED his eyes! We were horribly dissatisfied with the service.