Bruce Fairbrother

Review of Steve Marshall Ford - Nanaimo

have been dealing with SM Ford now since 2001. Thr...

have been dealing with SM Ford now since 2001. Three leased Mustangs one Escape and one purchased Mustang have had the BEST OF SERVICE THE BEST OF SALES and SERVICE PEOPLE. My recent service experience was REMARKABLE. Had an issue which couldn't be detected in the previous service but was discovered and fixed this last time. Simply because the service agent and mechanic would not give up till it was located and repaired. My service agent (Dave K) also tried to help in getting the cost of part covered by warranty his effort was unsuccesfull but much appreciated. Service at SM Ford is prompt, agents are clean respectful, helpful, informed and polite. ya I can say I LOVE STEVE MARSHAL FORD NANAIMO